FAQs: Indeed

This section covers some frequently asked questions related to Indeed.

How do my jobs get on Indeed?

Indeed is a search engine focused on jobs. Like all search engines, Indeed aggregates (gathers) and catalogs that information to display the most current job content when a user searches for jobs.

If your job contains a description, application method, location, and title, chances are it will show up on Indeed automatically through this process.

In addition, our system has an Indeed Apply integration. This means that we send an XML feed to Indeed that includes our clients' job content. When you opt in to the integration, your jobs are included in this feed and are enabled with Indeed Apply, which allows job seekers to use their Indeed Resume to easily apply for your jobs on Indeed.

Why should I opt in to the Indeed Apply integration?

When you opt-in to the Indeed Apply integration, external jobs you create or update in our system are automatically sent to Indeed using an XML feed. This means that your most up-to-date jobs will not only be visible in Indeed's free search results, they'll also include the mobile-optimized Indeed Apply application process, allowing you to receive up to 4X as many applicants.

Note: This information is provided by Indeed data (worldwide). Terms, conditions, quality standards and usage limits apply.

What's Indeed Apply?

Indeed Apply is Indeed's easy, mobile-optimized application process. Jobs with Indeed Apply provide job seekers with a way to apply to jobs and use their Indeed resume to complete their applications from any device, including mobile devices. Indeed Apply also supports screening questions and can be configured for most custom application processes, ensuring you have the information you need to make the best hiring decisions. Jobs with Indeed Apply are clicked on 26 percent more often than non-Indeed Apply jobs.

Note: This information is provided by Indeed data (worldwide). Terms, conditions, quality standards and usage limits apply.

How do candidates get to my career page from Indeed?

If the job seeker finds your job on Indeed, that job seeker will be redirected to your career website once they click Apply Now.

Once you opt-in to the Indeed integration, candidates will complete the entire application process without leaving Indeed, and their application data will then be transmitted to our system for you to review. Job seekers can also get to your career page from Indeed by clicking on the original job link that can be found on the bottom of the job listing.

How do I know which candidates are coming from Indeed?

It's vital to understand how your various hiring sources perform. To find out which candidates come from Indeed (and other sources):

  • Option 1: Navigate to Candidates > Applicants

  • Option 2: Navigate to Candidates > Job Applications

In the reports, pull in the columns:

  • Applicant: Entrance Ref URL: Will show the entire URL used to apply for the job

  • Applicant: Entrance Track Id: Will display the user-defined, Tracking Id entered in the Instructions tab of the Job Requisition.

  • Applicant: Entrance Job: Will display the title of the job applied for and if the applicant applied through more than one URL, it will display multiple times.

Where do candidates apply to my jobs?

When you opt in to the Indeed integration, jobs that are sent to Indeed in our system XML feed are enabled with Indeed Apply. With Indeed Apply, Apply with your Indeed Resume or Easily Apply appears below the job description, which helps your jobs stand out in search results. This tells a job seeker that they can use their Indeed resume (or upload a new one) to quickly and easily apply from any device. Once the job seeker has completed the application on Indeed, the applicant data is transmitted to our system and should be viewable by you in your applicant report within our system.

What can I do if I don't see my jobs on Indeed?

When you first opt-in to the Indeed Integration, the initial configuration can take up to 10 days. Once configured, all job content created or updated in our platform should be visible within 24 to 48 hours. If your jobs aren't visible, you can either contact our system or Indeed directly.

UKG:

Indeed:

If you are an existing Indeed client, you can reach out directly to your Indeed Client Success Specialist.

If you do not have an existing Indeed account, you can request help by contacting Indeed's support team with the following description of the issue in the form:

  • I am a new client of our system, an Integrated partner with Indeed, and my jobs are included in the XML feed. I need a CS rep to review my jobs to determine if they are suitable for organic visibility per Indeed's Quality Standards.

What if my jobs don't show up on Indeed?

Indeed works to deliver the best job seeker experience and recognizes that there are meaningful differences between particular industries and markets. Jobs are typically excluded from search as the result of a violation of one or more of their Job Posting Guidelines. You can read more about Indeed's job posting best practices here.

Alternative Indeed assistance: Employers can request help via the form on www.indeed.com/hire/contact with the following request:

  • I am a new client of our system, an Integrated partner with Indeed, and my jobs are included in the XML feed. I need a CS rep to review my jobs to determine if they are suitable for organic visibility per Indeed's Quality Standards.

How can I attract more candidates to my job listing on Indeed?

With the partnership between UKG and Indeed, you automatically reap the benefits of Indeed Apply, such as Indeed's easy, mobile-optimized application process, after you've opted-in to the content distribution with Indeed. Job seekers see an Apply Now button and can easily use their Indeed resume to complete their applications from any device, including mobile devices. Indeed Apply also supports screening questions and can be configured for most custom application processes, ensuring you have the information you need to make the best hiring decisions. Jobs with Indeed Apply are clicked on 26 percent more often than non-Indeed Apply jobs, so you'll see more applicants flowing into your pipeline as a result of the partnership between Indeed and UKG. You can also elect to sponsor a job to improve a job's visibility over time.

Note: This information is provided by Indeed data (worldwide). Terms, conditions, quality standards and usage limits apply.

How do Sponsored Jobs work?

Since thousands of jobs are added to Indeed each day, free job postings lose visibility over time. Relevant Sponsored Jobs stay visible for as long as you run the campaign. When you need to hire quickly, open hard-to-fill roles, or attract talent in a competitive field, you should consider sponsoring your job. Job seekers conduct a search for jobs on Indeed, entering keywords relevant to their experience and background. Indeed then matches the job description and location to those keywords, and the job appears in search results.

How do I sponsor a job?

If you have an existing employer account with Indeed, you can reach out to your Indeed Client Success Specialist. UKG clients who want to sponsor jobs or learn more about how/when to sponsor a job on Indeed can complete this contact form. Indeed's sales team closely monitors these form submissions, and an Indeed representative will reach out to you to help.

What is Disposition Data?

When you opt in to Indeed Apply, you are also opting in to sending Indeed Disposition Data on the applications you receive from them. Disposition Data is a sequence of statuses an application is given as you interact with it within UKG, along with the date and time of the change in that status. Examples of statuses include interviewed, rejected, and hired.

Indeed aggregates and analyzes the application disposition data it collects from UKG to improve both the job seeker experience and application quality for employers like you. They use the data to better match jobs with job seekers and to help candidates better understand how the skills on their resumes meet your requirements.

What other resources are available to help me learn more about Indeed?

  • Indeed's Employer Help Center: Find relevant Help articles, best practices, and other information intended for employers to learn more about Indeed by searching topics here.

  • Indeed Academy: Indeed Academy is Indeed's first ever training program designed to help you unlock the full potential of Indeed's hiring platform. Best of all? It's completely free. This on-demand program was created by Indeed product experts so you can learn what you want when you want. Become an Indeed Academy Graduate to showcase your knowledge and distinguish yourself as an innovative recruiter. Visit Indeed Academy on either your desktop or mobile device and login to your account using your existing Indeed credentials.

  • Indeed Job Posting Best Practices: These guidelines are designed to help employers and Job Seekers understand Indeed's quality standards. Not adhering to these guidelines may impact job visibility on the site.

  • Indeed Hiring Resources: Hiring made simple. Learn more about tools, hiring trends, and more. Click here to access the resource center.